Terms and Conditions

Dear users, in order to use the services of Latifi Sport online store, please read the proposed items carefully and if you agree, select and confirm the I agree option.

It should be noted that entering the website of Latifi Sports online store and placing an order in this store means full acceptance of all the mentioned rules and regulations and how to use the services provided in this store.

General rules

Note that all the principles and procedures of Latifi Sports Store are in accordance with the laws of the Islamic Republic of Iran, the Law of Electronic Commerce and the Law of Protection of Consumer Rights, and subsequently the user is also obliged to comply with the laws related to the user.

If there are any changes in the rules, procedures and services of Latifi Sports Store in the future, they will be published and updated on this page, and you agree that your continued use of the site means acceptance of any changes.

Definition of customer or user

A customer or user is a person who registers an order or uses any service of Latifi Sports Store with his user information entered in the registration form.

Registration conditions

Registration on the site is required before placing any order. Registering any order means knowing and accepting the rules of the site, and therefore the customer is obliged to read these rules carefully before placing any order and if he agrees with them, send the order. Users must be of age to buy from the site. be legal (over 18 years old) or buy from the site through their parents or legal guardians.

Electronic communications

When you use the services of Latifi Sports Store, place your online order or purchase, or send an email to Latifi Sports Store, these communications are done electronically and if If your request is in compliance with all principles and procedures, you agree that Latifi Sports Store will respond to your request electronically (via e-mail, text message service and other electronic services).

Also, the e-mail address and telephone numbers that the customer registers in his profile are the only official e-mail addresses and telephone numbers approved by the customer, and all the company’s correspondence and responses are made through them.

In order to inform about events, services and special services or promotions, it is possible for Latifi Sports Store to send emails or SMS to website members. If users do not want to receive such emails and SMS, they can cancel the subscription to receive the Latifi Sports store newsletter in their profile.

Privacy policies

Latifi Sports Store respects and protects the private information of the people who use the site’s services.
Latifi Sport Store undertakes to protect your privacy as much as possible and in this regard, to develop the technology needed to make your use of the site more secure and safe. In fact, by using the Latifi Sports store site, you show your satisfaction with this policy.
All content available through any of the services of Latifi Sports Store, such as text, graphics, logos, button icons, images, videos, downloadable and copyable items, data and all content produced by Latifi Sports Store are part of the property of Latifi Sports Store. It is considered a sport and the right to use and publish all existing and available content is exclusive to Latifi Sports Store, and any use without obtaining written permission reserves the right to legal action for Latifi Sports Store.
Scripts, and names of services that can be provided through any of the services created by Latifi Sports Store and registered trademarks are also owned by Latifi Sports Store and any use for commercial purposes is prosecuted. Users are authorized to exploit and use the list of products, technical specifications, prices and any use of derivatives of Latifi Sporto website or any of the services or content, download or copy information for commercial purposes, any use of They are not data mining, robots, or similar methods such as data collection and mining tools, and all such rights are expressly reserved for Latifi Sports Store.
In case of using any of the services of Latifi Sport Store, users are responsible for maintaining the confidentiality of their account and password, and all the activities that are carried out under the user account or password are the responsibility of the users.

Registering, processing and sending orders

Working day means Saturday to Thursday of every week, excluding public holidays in Iran, and all orders placed during working days and the first day after the holiday are processed. Latifi Sports store allows its customers to place orders 7 days a week and 24 hours a day, but from 7:30 am to 5 pm on working days, it is possible to respond and follow up and send orders.
All the orders registered on Latifi Sports Store website are placed in the processing queue by sending the order code via SMS and the invoice via email. Latifi Sports Store always takes utmost care and effort in sending and delivering all registered orders. Despite this, if the stock of a product in Latifi Sports store ends, even after the customer places an order, Latifi Sports store reserves the right to cancel the order or refund the order amount, or the customer can Replace the finished product with another product.
In case of a problem in the final processing of the shopping cart, such as running out of stock or

If the customer cancels, the amount paid will be credited to the customer’s account within 24 to 48 working hours.
Latifi Sports Store is allowed to stop its operations and sales without prior notice regarding the suspension of new orders, and all orders registered before the suspension of orders will be processed and sent. Latifi Sports Store reserves the right to stop selling all or part of the products for any reason, such as running out of stock without prior notice.
In case of any error regarding the price and riyal value of the products available on the Latifi Sports Store website, Latifi Sports Store reserves the right to cancel the order and purchase made by the customer. Latifi Sports Store will deposit and return the received funds to the account declared by the customer as soon as possible, and the customer, by entering the website of Latifi Sports Store, accepts to be aware of this and will not have any claims in this regard.
Users must complete the order form with correct and complete information when ordering the desired product. Obviously, if incomplete or incorrect information is entered, the user’s order cannot be tracked and delivered. Therefore, the inclusion of the address, e-mail and mobile and landline contact numbers by the customer means that their authenticity has been confirmed, and if these items are not entered correctly or completely, Latifi Sports Store can, in order to ensure the accuracy and certainty of the order registration, The customer requests additional information. Also, customers can enter the name, address and phone number of another person to pick up the order, and if the order amount is prepaid, the recipient of the order must have an identification card with him when receiving the goods.
It is not possible to deliver the order in public places such as cafes, internet cafes, restaurants, hotels and the like, and the delivery address must be accurate and reliable.
In the case of a credit purchase (using a discount code or voucher) after the finalization of the basket, it is not legally possible to change the shopping basket and change the invoice amount due to the reasons of canceling the purchase, removing or changing the product or the number of products, and if the customer requests If there is any change, the voucher or discount code will be invalid and it is not possible to return the amount.
It should be noted that adding goods to the shopping cart does not mean reserving the goods and does not create any rights for customers. Also, before the final registration, any changes, including changes in product inventory or price, will be applied to the product added to the shopping cart. Therefore, customers who have the desire and decision to make a definite purchase are advised to finalize their order as soon as possible to avoid running out of stock or changing the price of the goods. It is worth mentioning that the order is finalized only when the users receive the shopping cart code of their order, and it is obvious that the Latifi Sport store has no responsibility for the products left in the shopping cart.

After sales service

In the following cases, the buyer must notify the company of his return request within 24 hours after receiving the goods in order to be subject to the return of the goods:

In case of any mistake on the part of Latifi Sports store, whether it is sending the wrong product or there are defects in the product, your order will be returned free of charge, and in these cases, the store will immediately replace the product for the customer, and if it is out of stock, it will be returned to At the discretion of the customer, the product can be replaced with a similar model or the customer’s money will be returned.

Damage caused by transportation

The return is made when the packaging carton of the product is available as before and no damage has been done to it, otherwise it is not possible to return.

have a physical and appearance injury or defect

If the goods sent to the buyer have physical and appearance defects, the buyer can return the goods.

In terms of specifications or physical appearance, the purchased goods are inconsistent with the declared information of the goods

If there is a discrepancy between the product sent and the information and specifications of the product, the buyer can return the product.

Note: The possibility of returning goods whose prices are subject to market fluctuations is up to 24 hours after completing the order.